Questions people ask

Do I need to request a brochure or sit through a sales call?

No. Sign up and it works straight away. We will not call or email you to sell anything. Get in touch only if you actually want to talk something through.

How far does the free plan go?

Unlimited forms and unlimited responses. Stages, auto replies and CSV export are all included. The only limit is how many people can use it, and the free plan is one. Forms carry a small Halict mark.

Is there a cap on responses?

No. Every plan is unlimited. We will never bill you more because more responses came in.

Am I tied into a contract?

No. Monthly plans can be cancelled any time. Paying yearly gives you two months free, but there is no refund if you leave part way through.

Can I move over from another form service?

Yes. Import the CSV you exported, match the columns to your questions, and your old responses come with you. Options are matched from their labels.

Where is my data kept?

On servers in Japan, and the same goes for uploaded files. Each workspace is separated at the database row level, so one workspace cannot reach another's data.

What happens to my data if I cancel?

Export it as CSV before you go. After a set period we delete what is left, and we always tell you before we do.

Can I connect Zapier or n8n?

Yes. Find Halict in the Zapier app directory, or install the community node (n8n-nodes-halict) from the n8n settings screen. Both work with forms and responses, and have triggers that fire the moment a response arrives or a stage changes. For other tools, use each form's notification settings (Teams, Slack, Discord, Chatwork, Google Sheets, or a plain webhook) or an API key. The integrations page lists every way to connect.

Can I use Halict from ChatGPT or Claude?

Yes. Halict supports MCP. Add https://halict.com/mcp to your AI assistant, sign in to Halict, and allow access. You can then build forms and read responses as you chat. The AI acts with your permissions, and you can stop the connection from Settings at any time. In ChatGPT, this uses developer mode, available on paid plans.

Do respondents have to sign in?

No. They open the link and answer.

How well does the email get through?

You can send from your own domain. Opens and clicks are measured and every send is kept on record, which is what stops the same message going twice or nothing going at all.

Does it work on a phone?

Yes. One question per screen suits a phone better than a long page does.

How do I pay?

By card. Get in touch if you need an invoice instead.

Anything not answered here? Contact us.